ICT Service Desk

News and Events

Changes to SkyDrive – act now to keep your 25GB of storage!
(27 April 2012)
Microsoft are making some changes to SkyDrive which will reduce storage capacity from the current 25GB to 7GB - but if you act now, you can keep the 25GB for free! More...

Change to After Hours Outage Notification Service
(1 March 2012)
The ICT Service Desk is making a change to its after hours support system and notification of major system outages. More...

Introduction of Mobile Device Support
(7 July 2011)
Due to the increasing demand for mobile devices being used at the University, Learning Resources is pleased to announce the introduction of a new support service for University owned mobile devices, such as iPads. More...

ICT Service Desk on Ilam Campus moving back to Central Library, Monday 4th July
(4 July 2011)
From Monday 4th July, the ICT Service Desk will be moving to the Central Library on the Ilam site. This location will be open from 8am - 5pm, Monday – Friday.

Telecommunications requests and relocating to a new office (20 May 2011)
If you've relocated to a new office and aren't sure what to do about your extension, please read the following update from the Telco Helpdesk Manager. More...

Entourage and Mobile device issues - Exchange 2010 Upgrade (12 May 2011)
On Thursday 12th May 2011, an Exchange 2010 upgrade caused some email access issues for Mac Entourage and some mobile device users. Workaround details have been posted online. More...